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Customer support

How can we help?

Send us a short description of the problem. We handle LingoSide support directly by email.

Email support

Support email

Write to LingoSide

Use this address for access, installation, sign-in, app behaviour, account or privacy questions.

founder@lingoside.ai

Faster diagnosis

A few concrete details are enough.

What to include

These details help us understand the problem without asking for lesson content.

  • What you were trying to do
  • What happened and what you expected
  • Your device, operating system and LingoSide version
  • The exact error message, if one appeared

Do not send secrets or lesson content

Do not send passwords, recovery codes, API keys or full lesson transcripts. Attach a screenshot only after removing names, messages and other personal information.